Refund / Cancellation Policy
For live Stripe payments, refund requests should be made through the contact route below. The policy is designed for a paid support vote + thank-you postcard, not for a full stamp-sheet order.
- Accidental payments can be refunded if requested within 14 days and before postcard/fulfilment preparation begins.
- After a postcard/order has been prepared for fulfilment, refunds may be limited unless required by applicable law.
- If Issue Nº 1 is cancelled or cannot be produced, supporter payments connected to unfulfilled postcard delivery will be reviewed for refund or alternative fulfilment.
- The €99 proposal fee covers proposal review work. Where applicable, review may begin after payment; once review work has begun, refund may be limited unless required otherwise by law.
- Incorrect or incomplete postal addresses may prevent delivery; after a verified address is submitted, address errors are the supporter’s responsibility unless the project caused the error.
- For EU/UK consumers, any statutory 14-day withdrawal right and any lawful exceptions for requested fulfilment or started review work will be respected where applicable.